Privacy Policy
At Tyomnaya-Seledka, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and profile information if you create an account.
- Travel Preferences: Information about your travel interests, destinations, and requirements.
- Payment Information: Credit card details, billing address, and other financial information necessary for transactions.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and links clicked.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Location Data: General location information based on your IP address.
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance your browsing experience. For more information, please see our Cookie Policy.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our services
- To process and complete transactions
- To send you promotional materials and newsletters (with your consent)
- To respond to your inquiries and provide customer support
- To improve our website and services
- To personalize your experience
- To comply with legal obligations
- To detect and prevent fraud
3. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processing, customer service, marketing).
- Travel Partners: Hotels, airlines, tour operators, and other travel service providers necessary to fulfill your booking requests.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to erase your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. We implement appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Tyomnaya-Seledka
123 Tourism Avenue
Toronto, ON M5V 2H1
Canada
Email: [email protected]
Phone: +1 (416) 548-0284
Last Updated: May 15, 2023
